I just received a phone call from a gentleman who started the conversation with "my home is listed with your office and I'm calling about the agent who listed it" which usually requires me to take a deep breath to prepare myself for assault on what is being done wrong or is not being done at all! What a pleasant surprise to hear this person rave about the difference in the service he was receiving from his current agent vs. the lack of service from the prior agent. He went on praising the instant responses, the mannerism, professionalism and what an outstanding individual his agent is... .all this before I could get a word in to find out the name of his agent (not that I hadn't already guessed) and his name, which is Steve Freidman. Congratulations George on the outstanding service you provide to your clients. This is the third commendation I have received about you in the past month and it makes me extremely proud to have you on our team. Keep up the great work!